Helnan Palestine Hotel - Alexandria

Montaza Palace, Alexandria, Alexandria, Egypt, 21919  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Helnan Palestine Hotel - Alexandria

Wi-Fi
Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Reflex massage

Turkish bath

Solarium

Spa & wellness center

Overview

Helnan Palestine is a 6-story hotel in a downtown area of Alexandria at a close proximity to Alexandria Zoo, Green Plaza Mall and King Farouk Palace offering tasteful rooms along with a beauty shop, a tennis court and an indoor swimming pool. The exclusive hotel was built in 1964 and refurbished in 2002.

Helnan Palestine Hotel is set near by the secluded sandy beach. A cathedral, a fortress and a theater lie a short distance away.

The hotel is surrounded by a stadium and a zoo.

The property enjoys quiet location within a 55-minute drive to Borg El Arab airport.

Rooms

The rooms in Helnan Palestine Hotel come with satellite TV, individual climate control, a sitting area, complimentary Wi-Fi and a dining area. Most of the rooms offer a beautiful view of the sea. They also have en suite bathrooms with guest toiletries, a shower and a hairdryer.

Eat & Drink

Residents can have breakfast in the restaurant. A fine selection of seasonal dishes is served at the indoor restaurant. The stylish bar serves a selection of refreshments and coffee. Guests can wine and dine at Ibn Hamido, located in the neighborhood.

Services

The hotel offers a safe deposit box, a baggage storage and currency exchange and such services as medical service, 24-hour room service and newspaper service.

Relax

Helnan Palestine Hotel indulges guests with a sun deck, a nightclub and an outdoor swimming pool as well as a wellness center, a sauna and a solarium. Various activities, including sailing, squash and table tennis, are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid private parking is possible on site.

Number of floors:   6.  Number of rooms:   218.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Sailing
  • Tennis court
  • Billiards/ Pool tables
  • Squash
  • Fishing

Services

  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Sun terrace
  • Garden area
  • Barbeque grills
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Reflex massage

Room view

  • Sea view
  • Pool view

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Kitchenette
  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of USD 20 per person per night in an extra bed. 
  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Helnan Palestine Hotel - Alexandria Alexandria location
Show big map »

Hotel Address:

Montaza Palace, Alexandria, Alexandria, Egypt, 21919

Get directions
City Center
  • Alexandria
    10.4 km
Airports
  • Borg El Arab (HBE)
    50.8 km
Train Stations
  • Sidi Gaber Railway Station
    10.1 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    6
  • Number of rooms:
    218

Hotel Awards

EgyptianHOTEL AWARDSRecommendedAlexandriaHelnan Palestine

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Egypt

Use Badge

Rooms and availability

Helnan Palestine photos Room
Standard Room
  • Room size:

    30 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Seating area
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Radio
Room Description:

Standard|STANDARD + Breakfast

Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Palestine Standard Triple Room

Helnan Palestine photos Exterior Hotel information
Corner Suite
Sea view
  • Room size:

    75 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Seating area
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Radio
Room Description:

Suite|Palestine Suite Double Room

Junior Suite
Sea view
  • Max occupancy:

    2 persons

  • Check Prices
Superior Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 2 Single beds or 1 Double bed

  • Check Prices
Helnan Palestine photos Room
Deluxe Double Room
Pool view
  • Room size:

    55 m²

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Terrace
  • Seating area
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Helnan Palestine photos Room
Executive Suite
Sea view
  • Room size:

    75 m²

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Tiled/marble floor
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • DVD player

Helnan Palestine Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
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What's nearby

Places of interest

  • Mamoura Beach1.3 km

Local attractions

  • Bibliotheca Alexandrina3.0 km
    El Shatby, Alexandria
  • Royal Jewelry Museum7.1 km
    21 Ahmed Yehia Street, Alexandria
  • Alexandria National Museum12.8 km
    110 El Horreya Rd. Raml Station, Alexandria
  • Corniche4.0 km
    AlexandriaEgypt
  • Stanley Bridge12.8 km
    AlexandriaEgypt

Near the hotel

  • Montazah Palace Gardens780 m
    AlexandriaEgypt
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      6
    • Number of rooms:
      218

    Hotel Awards

    EgyptianHOTEL AWARDSRecommendedAlexandriaHelnan Palestine

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Egypt

    Use Badge

    Helnan Palestine Reviews

    Guest reviews are submitted by our customers after their stay at Helnan Palestine

    Average guest rating

    7.6out of 10
    Fabulous
    Based on 57 reviews

    Rating by category:

    Location
    8.0
    Rooms
    7.5
    Value
    7.0

    Guest reviews

    • Older travelers
      6.2

      the location

      the facilities, the service. I could not get an internet setting for hours because their IT manager was in a meeting.

    • Family with children
      9.6

      The staff were very friendly and polite. The hotel's location is good since it has everything inside, private beach, restaurants, gardens and scenery saving you the hassle of leaving the gates and dealing with Alexandria's public beaches and insane traffic (in tourist season).

      The hotel is a bit overpriced for the services offered compared to other locations I have stayed at internationally. The music at the pool was too loud during the day and at night the music coming from the nightclub across the bay was loud as well. If you visit the hotel on public holidays you will find that you're staying with the class of people you'd expect to see on the public beaches since they probably came on a corporate offer.

    • Single
      7.8

      It is a wonderful hotel in the most lexurius are in the city

    • Group of friends
      6.6

      I had to move furniture to plug in a kettle. Food indifferent. Asked to pay for internet which did not work.

    • Single
      7.0

      The rooms are quite and comfortable after their recent refurbishment

      The staff are sometimes very inquisitive and interfere in subjects that is not of their concern.

    • Group of friends
      6.2

      it's far away from the main road & the paiement should be in foreign money

    • Group of friends
      7.0

      location pool and beach

      lack of information relating to venues minimum charges, activities etc - incorrect information given on a number of occasions

    • Family with children
      9.6

      i liked my room alot, and the view was fantastic

      the hotle was alittil expensive

    • Older travelers
      8.8

      i wd like mor imortant 2 rooms

    • Family with children
      7.0

      very good faciliteis and location But needs better management staff

      the price is Higher than normal rates

    • Single
      6.2

      The best location in Alexandria area. The city of Alex is crowded, noisy and dirty, but Montazah is an oasis - beautiful park, nice beach; pity that the palace cannot be visited. The hotel is good, rooms have nice views. It's the only hotel I would go to, if I had to go to Alex.

      Montazah gets very crowded in weekends. There are parties, weddings etc., loud music everywhere. Only top floors can spare you of the noise. The hotel has a small beach but the water is very dirty. Also, as everywhere in the Egyptian North Coast, beaches are for men and kids, not for (western) women.

    • Older travelers
      7.8

      the sight through room terrace is terrific,although i had to give a complain before aircondition and minibar were fixed

      slow responce when hotel was full

    • Older travelers
      5.4

      Nice rooms nicely decorated

      Over priced , the beach was terrible and very small and not clean and the service was really bad . The pool and Beach was opened to puplic with a fee so it was full with kids screaming and it was not what expected from a five star hotel .

    • Group of friends
      5.0

      The location was perfect but the stuff they are not friendly at all reception- security and room service- no body smile no body ask for help I relay get angry of how they tolk and they are so seriose-- So next time I will never back to this hotel even if they got a perfect location FourSesons hotel much better they know how to be nice with the Guest and the stuff are more professional. Thank you

    • Group of friends
      8.0

      The rooms r beautiful,the service was good, the food was excellent,the view is fantastic

      The most important problem is the height of the bathtub...it was a problem to take a bath without fearing to slip. The linen should smell fresh, they smell slept-in,the dinning room in the morning is too sunny:maybe 4 foreigners it is wanted but 4 egyptians a little shade is needed,

    How to reach hotel

    hotel Helnan Palestine Hotel - Alexandria Alexandria location
    Show big map »

    Hotel Address:

    Montaza Palace, Alexandria, Alexandria, Egypt, 21919

    Get directions
    City Center
    • Alexandria
      10.4 km
    Airports
    • Borg El Arab (HBE)
      50.8 km
    Train Stations
    • Sidi Gaber Railway Station
      10.1 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      6
    • Number of rooms:
      218

    Hotel Awards

    EgyptianHOTEL AWARDSRecommendedAlexandriaHelnan Palestine

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Egypt

    Use Badge